The Disability Visibility Project published an article Electronic Visit Verification is Here penned by Stop EVV Director of Policy, Kendra Scalia. In the article, Scalia describes the EVV process, consumer-led campaigns and best practice models, and concerns with the self-imposed isolation of the EVV vendor community.
"Standard EVV systems these vendors offer make it clear that they have no idea how home care services actually operate on a day-to-day basis or the realities faced on the ground. One does not need to look any further than the most common EVV systems on the market as evidence that vendors are disconnected from the disability community." Scalia continued, "If vendors and states want EVV to succeed, they must start honestly listening to the community these products are serving."